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At the beginning of December we finished our server farm upgrade and one of the benefits is that we are now able to offer free SSL certificates to all of our customers.

A SSL certificate offers a number of benefits to our customers. You can now secure your web site and your readers will see the little padlock icon in the address bar of their browser.

To make things even easier, certificates are installed automatically so there's no need to generate, copy and paste certificate requests. This is all done for you. We will even help you enable SSL on your web site so you do not need to worry.

Interested? Just get in touch and we will take care of it all for you.

If you aren't a Hosting Matters customer yet, sign up to one of our web hosting packages. We will take care of migrating your site over and then set up your SSL certificiate for you.


171128bWe are extremely pleased to announce that we are merging with - as UK and US hosting company founded in 2013 and has grown steadily to host hundreds of web sites for various customers.

Existing customers will be merged into our system over the next couple of weeks and will benefit from increased server performance, four daily backups of your web sites / e-mails and a new support system. Our support system includes live chat, through our web site, as well as UK-based telephone support.

If you have any questions, please do not hesitate to get in touch.


Please be aware that we have noticed a couple of e-mails like the one in the screenshot below, come into customer accounts over the last few days.

These are spam messages and we suggest that you immediately delete them if you receive one.

Message from us will always come from our This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. address

We are updating our spam filters to attempt to catch any future messages that are of a similar nature but if you have any concerns, please let us know by getting in touch.



170714We are all aware that there are plenty of unscrupulous people out there happy to try and con us out of our hard earned cash. The most commonly known computer scam is 'technicians' claiming to work for Microsoft, calling and telling us that there is a problem with our computer. They then proceed to talk you through some steps on your computer which ends up with them infecting it with a virus and then can only be removed if you hand over some cash.

It seems that the scammers have a new trick.

You have decided that you would like to set up a web site for your business or blog and you know that you need web hosting but what exactly is it?

Like a lot of things, especially technical things, subjects can get overly complicated and so we are going to try to explain what web hosting is, why you need it and what other bits of terminology to look out for so that you can find the best hosting package for your web site.

Why do I need hosting?

Web hosting is the term used to keep your web site available and on the internet allowing anyone else with a computer and an internet connection to see it. In theory you could set up hosting on your home computer but this is an extremely difficult thing to do and it would also mean that you would never be able to turn off your computer because as soon as you did, nobody would be able to access your web site.

Hosting is very cheap and the benefits of buying hosting instead of setting up your own far outweigh the problems you would get doing it yourself.

Your web site is just a number of files that sit on a large computer (server). Just like the files on your home computer - except that anyone can view them. A server is used, which is really just a normal computer which has been set up specifically so that it can deliver your web site across the internet to anyone that asks to see it.

About Us

We're a small team who support hundreds of web sites, small and large, across the UK and beyond.

We love, web sites, SEO and helping your business grow.


Contact Us

For support, please e-mail use our live chat facility or call us on 01227 656451.

Customer Support

If you have any questions or are having problems, just get in touch.

Use our 'Contact Us' page to e-mail us or talk to us on live chat about any queries that you may have or any support issues.

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Paul McKinney,

"Without a doubt the most professional and outstanding customer service out there. Buy with confidence."