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Please be aware that we have noticed a couple of e-mails like the one in the screenshot below, come into customer accounts over the last few days.

These are spam messages and we suggest that you immediately delete them if you receive one.

Message from us will always come from our This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. address

We are updating our spam filters to attempt to catch any future messages that are of a similar nature but if you have any concerns, please let us know by getting in touch.



170714We are all aware that there are plenty of unscrupulous people out there happy to try and con us out of our hard earned cash. The most commonly known computer scam is 'technicians' claiming to work for Microsoft, calling and telling us that there is a problem with our computer. They then proceed to talk you through some steps on your computer which ends up with them infecting it with a virus and then can only be removed if you hand over some cash.

It seems that the scammers have a new trick.

You have decided that you would like to set up a web site for your business or blog and you know that you need web hosting but what exactly is it?

Like a lot of things, especially technical things, subjects can get overly complicated and so we are going to try to explain what web hosting is, why you need it and what other bits of terminology to look out for so that you can find the best hosting package for your web site.

Why do I need hosting?

Web hosting is the term used to keep your web site available and on the internet allowing anyone else with a computer and an internet connection to see it. In theory you could set up hosting on your home computer but this is an extremely difficult thing to do and it would also mean that you would never be able to turn off your computer because as soon as you did, nobody would be able to access your web site.

Hosting is very cheap and the benefits of buying hosting instead of setting up your own far outweigh the problems you would get doing it yourself.

Your web site is just a number of files that sit on a large computer (server). Just like the files on your home computer - except that anyone can view them. A server is used, which is really just a normal computer which has been set up specifically so that it can deliver your web site across the internet to anyone that asks to see it.

How would you cope if your business went offline for a week?

It's likely that some new customers wouldn't be able to find you online and so you would miss out on some additional income. More likely and perhaps more importantly, you would be without your e-mail accounts and that would cause all sorts of issues, including stopping you from completing admin, finance and customer service tasks.

Back in February last year Heart Internet, one of the UK's largest domain, hosting and web site companies went down for five days.

About Us

We're a small team who support hundreds of web sites, small and large, across the UK and beyond.

We love, web sites, SEO and helping your business grow.


Contact Us

For support, please e-mail use our live chat facility or call us on 01227 656451.

Customer Support

If you have any questions or are having problems, just get in touch.

Use our 'Contact Us' page to e-mail us or talk to us on live chat about any queries that you may have or any support issues.

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